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Cookies Policy

This Cookies Policy explains how Lucky Block Casino uses cookies and similar technologies when you visit or use its website and related online services. It describes what cookies are, why they may be used, the choices available to you and how cookies may support a safer, more reliable online gambling experience. This policy should be read together with our Privacy Policy and any other applicable website terms.

Lucky Block Casino operates under multiple licences depending on the geography of access, providing regulatory oversight across different jurisdictions.

1. What are cookies?

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other device when you visit. They allow the website to recognise your device and remember certain information about your visit. Cookies may be set by the website you are using, which are known as first-party cookies, or by another service provider working with the website, which are known as third-party cookies.

Cookies can be temporary or persistent. Session cookies are normally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The period for which a cookie remains may vary depending on its purpose, settings and provider.

We may also use technologies that perform similar functions to cookies, including pixels, tags, local storage and software development kits. In this policy, we refer to cookies and these similar technologies collectively as cookies unless the context requires a distinction.

Cookies do not usually contain information that directly identifies you. However, information collected through cookies may be linked with other information associated with your account, device or online activity. Where required by applicable law, we treat information collected through cookies as personal information and handle it in accordance with our Privacy Policy.

Information that may be collected

Depending on the cookie and how it is used, information may include your device type, browser type, operating system, general location, language preferences, pages visited, links selected, session times and interactions with website features. Cookie information may also help us understand whether a page or service is working correctly. We use this information for the purposes described in this policy and do not treat cookie acceptance as a requirement to provide information that is not needed for the relevant service.

2. Why we use cookies

Lucky Block Casino may use cookies for several purposes. Some cookies are necessary for the website and its core functions to work properly. Other cookies help us understand how visitors use the website, remember preferences or provide information that is more relevant to users.

Strictly necessary cookies

These cookies support essential website functions and may be required for features such as account access, security, session management, navigation, fraud prevention and the responsible operation of online services. Because the website may not work correctly without them, they generally cannot be disabled through ordinary cookie preference tools. You may still be able to block them through your browser, but this may prevent parts of the website from functioning.

Functional cookies

Functional cookies help remember choices you make, such as language, region, display preferences or other settings. They can make your next visit more convenient and may help us provide features you have requested. If you decline these cookies, some preferences may not be saved and you may need to set them again during future visits.

Analytics and performance cookies

Analytics cookies help us understand how visitors use our website. They may provide information about pages visited, links selected, time spent on a page, browser type, device type and general usage patterns. We may use this information to identify errors, monitor performance, improve navigation and develop a clearer online experience. Analytics information is generally assessed in aggregate or otherwise used to understand website performance rather than to identify an individual directly.

Security and risk-management cookies

Cookies may be used to help protect accounts, detect unusual activity, prevent misuse, support identity and age-related checks where applicable, and reduce the risk of fraud or unauthorised access. These technologies can help us maintain the integrity of our services and support compliance with legal and regulatory obligations that apply to online gambling businesses.

Advertising and marketing cookies

Where permitted and used, advertising or marketing cookies may help measure the effectiveness of campaigns, limit repeated advertising, understand interactions with promotional content and show information that may be more relevant to your interests. These cookies may be placed by us or by selected third parties. Marketing activity does not change the importance of responsible gambling or remove your responsibility to gamble within your means.

  • Operate and secure essential website features.
  • Remember selected settings and preferences.
  • Measure website use and improve performance.
  • Help detect fraud, misuse and suspicious activity.
  • Understand the effectiveness of communications and campaigns where permitted.
  • Support reporting, technical administration and legal compliance.

3. Third-party cookies and external services

Some cookies may be set by third parties that provide services used on or in connection with the website. These providers may include analytics, security, content delivery, payment, customer support, advertising or technology service providers. The relevant provider may collect information about your browser, device or interactions with its service in accordance with its own privacy information.

We seek to use third-party services in a manner appropriate to the purpose for which they are provided. However, third-party websites and services are not controlled by this Cookies Policy. You should review the relevant third party's privacy and cookie information to understand how it handles data, including whether information may be transferred outside Australia or used for its own purposes.

The website may contain links to external websites, applications or platforms. If you follow an external link, that service may use its own cookies and tracking technologies. This policy does not apply to the privacy practices of websites that we do not operate. We recommend checking the terms and privacy notices of any external service before using it.

Service providers

Third-party providers may process cookie information on our behalf to deliver a particular technical or operational service. We expect such providers to handle information in accordance with applicable requirements and to use it only for authorised purposes. Some providers may operate internationally, and the handling of information may therefore involve locations outside Australia. Further information about personal information handling is available in our Privacy Policy.

A third party may also use its own cookies when you interact with content, tools or services supplied by that third party. We cannot guarantee how an external provider will respond to browser settings or preference choices. You should use the controls made available by that provider where you wish to manage its cookies separately.

5. Changes, privacy and contact

We may update this Cookies Policy from time to time to reflect changes to the website, the cookies and technologies we use, service providers, legal requirements or our operational practices. When we make a change, we will publish the updated version on this page and revise the date or other notice shown with it where appropriate. You should review this page periodically to remain informed.

Our use of information collected through cookies may also be covered by the Lucky Block Casino Privacy Policy. That policy explains how personal information may be collected, used, disclosed, stored and handled, as well as any rights or choices available under applicable Australian privacy law. If there is an inconsistency between this policy and the Privacy Policy about personal information, the relevant provisions of the Privacy Policy will apply unless stated otherwise.

If you have a question about this Cookies Policy or want to understand how to manage your preferences, please use the customer support or contact options made available through the Lucky Block Casino website. We do not ask you to provide unnecessary sensitive information when making a cookie-related enquiry. For account security, we may need to verify your identity before discussing account-specific matters.

By continuing to use the website after reviewing any cookie notice or updated policy, you acknowledge that cookies may be used as described here, subject to the choices and controls available to you. Nothing in this policy changes any responsible gambling information, account terms, promotional terms or other conditions that apply to your use of Lucky Block Casino.

Responsible use of the website

Cookies are used for technical, security, preference, analytical and, where applicable, marketing purposes. They do not change the rules that apply to online gambling or guarantee any particular outcome. If gambling stops being enjoyable or begins to cause concern, review the responsible gambling information available on the website and consider using any account or access controls that may be available to you.